My Quality Guarantee

Landscape Photography - My Quality Guarantee

I’m committed to bringing you the best of quality and workmanship in all aspects of my photography, from capture to print.

With the backing of my family framing business Lemon Tree Framing, which has been operating on the Central Coast for nearly 40 years, I’m also able to offer the highest quality printing and framing options. All materials used are superior acid free products which guarantee to maintain the appearance of your photographs for years to come.

Papers and Canvas

I’ve chosen a range of professional grade photographic and fine art papers from some of the worlds' leading suppliers. This gives you the option to choose the look and feel of your prints and the peace of mind on their quality.

Ilford Galerie Prestige Smooth Pearl and Ilford Galerie Prestige Gloss (290 gsm)

These high density heavyweight papers have a natural photographic white tint to produce prints with excellent colour gamut and high sharpness.

Moab Lasal Exhibition Luster (300 gsm)

Lasal Exhibition Luster weighs in at a healthy 300gsm. Ideal for gallery and exhibition prints, the new fourth-generation coating ensures the highest possible d-max and color holdout.

Epson Enhanced Matte Paper (190 gsm)

This versatile bright white paper is perfect for fine art images. It yields highly saturated images, while maintaining excellent highlight and shadow detail.

Moab Somerset Museum Rag (300 gsm)

Somerset Museum Rag is a pioneer in its own right while remaining true to its history. It combines an archival 100% cotton heavyweight paper with a smooth surface, sensuous to the touch while durable to everyday handling, with the latest in coating technologies to produce deep, rich blacks with an unparalleled color gamut to make a vibrant image pop to life.

Harman Hahnemuhle 100% Matte Cotton Textured (300 gsm)

A fine 100% cotton watercolour paper.

Inkjet Pro Archival Canvas Matte (430 gsm)

A perfect canvas for photographic artworks.

Archival Inks

I use Epson Ultrachrome K3 inks which provide high colour rendition with ink permanence that has been independently tested to last several lifetimes.

Epson UltraChrome K3 ink has improved print permanence characteristics. Under rigorous industry accepted display conditions it provides lightfastness ratings of up to 108 years for colour and over 200 years for black and white.

For more details.

Framing

All of my framed prints are matted with quality acid free matte boards. I source frames from a number of Australia’s leading moulding suppliers ensuring that I can offer you a range of frames to suit my images and your decor.

Finally, my framed prints are glazed with traditional framers glass or with high quality acrylic glazing and finished to the professional framing guild standards.

Payments

Accepted payments by internationally recognized credit cards; Visa, Amex and Mastercard.

Security

Every possible measure to ensure the security of all our customers who shop online with us so you can purchase my products with complete confidence.

Secure Socket Layers (SSL) are used on this site to ensure your shopping experience with us is a highly secure one. SSL encrypts all information sent from you to us and vice-versa which makes it impossible for a third party to intercept sensitive information. We use industry standard 128bit encryption, the same employed by online banks, to secure all sensitive information.

For more details see Rapid SSL

To view our SSL certificate double click on the padlock icon in Internet Explorer and Firefox. This may be a key in other browsers such as Netscape.

In Internet Explorer you’ll find the padlock along-side the address bar. Double clicking it will bring up our certificate details.

In Firefox this will be at the bottom of the screen.


Privacy Statement


Your privacy is paramount to us here at R a Stanley Landscape Photography. We will NOT share any of your details with third parties or use your details in any unauthorized manner.

Only customers who have opted to receive our Newsletter will be sent it and we will only contact you on receipt of orders (by email) or if an issue needs to be resolved regarding an order placed with us.

We understand and respect your privacy throughout and treat your data with total confidentiality.

Returns Policy

You may return your purchased items with all packaging intact within 30 days of receiving you purchase.

When returning your purchase please ensure it has been securely wrapped and packed. Please ensure you include the following details;

  • Reasons for the return
  • Refund Type
    • Replacement
    • Full Refund

      Full Refund details

      For Credit Card Refunds please provide
      Card Holders Name
      Card Type
      Card Number
      Card Expiry Date

      Please return to:

      R a Stanley Landscape Photography
      4 Henry Parry Drive
      East Gosford
      NSW 2250
      Australia

Packaging

Prints are strongly packaged to ensure they reach you in perfect condition.

All ‘print only’ orders are wrapped in a protective layer of craft paper then packed in mailing tubes. A final shrink wrap ensures your print will reach you in perfect condition.

All matted and framed orders are individually bubble wrapped and then carefully boxed with additional internal packing.

We remind you that if you do not receive your prints in perfect order we will immediately replace the print at no additional cost to you. See our guarantee.

Shipping

All the products on our website can be shipped worldwide.

We guarantee that our shipments will get to you in perfect order. If you do not receive your prints in perfect order we will immediately replace them at no additional cost to you.

We send all our orders by Australia Post or by the internationally recognized couriers Fastway.

Shipping times

All our orders are shipped within a week of the order being received. Shipping times will be within 1 – 10 days depending on the destination of the order.

Shipping Costs

This cost will be automatically calculated and added to the cost of your order.

Please Note

All international orders (those shipped outside of Australia), except for USA, may be subject to import duties and taxes. These are levied at the discretion of the recipient country’s government once a consignment reaches the country in question.

There should be no customs duties for products imported to the United States due to the Australian/US Free Trade Agreement (FTA) that came into effect on January 1, 2005.

Customs policies vary widely between countries. You should contact your local customs office for further information. When ordering from us you are also considered the importer of the ordered product and you must comply with all laws and regulations of the country in which you are receiving the goods.

For all international orders except for the United States, all additional charges for customs clearance, import duties and taxes are payable by either the purchaser or the recipient. Such charges are not included in the delivery fee or purchase price of products. We have no control over those charges and cannot determine what they may be. We are not authorised by international governments to charge import duties on their behalf.

We will not be responsible for the payment of any customs duties under any circumstances. When ordering from us you agree to pay any import duties which may be imposed by your country's government. If you refuse to pay any import duties imposed and thereby prevent delivery of your order, you will remain liable for the purchase price of the product and you will be charged the full purchase price of the order and the shipping price together with any shipping amount incurred in the return of the goods to us and any customs duty or penalty imposed by your government.

Care For Your Prints

To ensure that your prints will last you a lifetime there are a few basic guidelines you should adhere to. This basic care and attention forms an important part of our guarantee.

  • Your photographic print(s) should be professionally mounted and framed using acid-free products.
  • Framed behind glass or other UV filtering material for proper presentation and for their care.
  • It is very important that any photographic print should always be displayed out of direct sunlight and away from areas of high temperature and humidity.
  • All canvas prints should be properly stretched by a professional framer for proper presentation and for their care. Round edged stretcher bar should be used to prevent any damage to the print surface. Care should be taken with Triptych prints to ensure a straight horizon.
  • See http://www.wilhelm-research.com/ for more information